
GujMarg App: A Powerful Tool for Road Improvement in Gujarat
GujMarg App: A Powerful Tool for Road Improvement in Gujarat
The GujMarg App is a groundbreaking initiative by the Roads and Buildings Department of the Government of Gujarat. This mobile application empowers citizens to report issues related to roads, such as potholes, damaged roads, or weak bridges, directly to the authorities. It aims to improve road safety and quality across the state through citizen participation.
What is the GujMarg App?
The GujMarg App is designed to quickly identify and resolve road-related problems in Gujarat. In the past six months alone, the app has successfully resolved 99.66% of the complaints received. Out of 3,632 registered complaints, 3,620 have already been addressed, while the remaining are in progress. Over 10,000 citizens have registered on the app so far, showing active public involvement.
Main Purpose of the GujMarg App
The main goal of the GujMarg App is to build a transparent and efficient communication bridge between the public and the government. Roads are critical for economic development and public safety. This app enables citizens to actively report problems, allowing government departments to take quick action. The app supports both rural and urban areas of Gujarat.
Key Features of the GujMarg App
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Easy Complaint Registration: Citizens can report issues like potholes, broken roads, or bridge damage with photos, descriptions, and location.
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Real-Time Tracking: Users can track the status of their complaints and receive updates.
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Geo-Tagging Technology: The app uses GPS to identify the exact location of the reported issue.
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Multilingual Interface: Available in Gujarati, Hindi, and English for wider accessibility.
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Dashboard Analytics: A special dashboard for government officials shows complaint analysis, area-based data, and resolution progress.
How to Use the GujMarg App
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Download and Register: Get the app from Google Play Store or Apple App Store and register using your mobile number or email.
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Submit a Complaint: Describe the issue, upload a photo, and share the location details.
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Track Progress: Monitor your complaint status and get updates from officials.
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Give Feedback: After resolution, users can provide feedback to help improve service quality.
Benefits of the GujMarg App
For Citizens:
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Fast identification and resolution of road issues.
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Direct, transparent communication with the government.
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Improved road conditions, especially in rural areas.
For the Government:
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Real-time monitoring of road conditions.
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Centralized complaint management for better resource planning.
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Increased public trust and active citizen participation.
The GujMarg App is more than just a complaint platform—it’s a symbol of collaboration between the people and the government. It encourages every citizen to take part in making roads safer and more efficient. By using this app, individuals contribute directly to the development of Gujarat. It’s a vital step towards building better infrastructure and a stronger state.